V5 Control Center

Application Overview


V5 Control Center forms the administrative hub for the V5 suite of applications. From here almost every part of V5 Traceability can be set up and configured for our customers’ specific production and traceability needs.

Typically used as a central repository for commodities, formulas, schedules, orders and quality control data, V5 Control Center provides a backbone for audit level traceability.

V5 Control Center  communicates with a SQL database (MSSQL or MySQL) which is typically installed on-prem, although cloud hosting is possible also where bandwidth is acceptable.

This guide explains how to navigate V5 Control Center efficiently. It lists hortcuts shortcuts, and performance tools to make the user experience smooth.

Login Screen

When opening Control Center, the user will be presented with the login screen. Here the user can log in with their unique 4-digit pin while also selecting their language preference.

If the user is not yet registered with V5 traceability, then they can register themselves by hitting ‘Register’ and entering their name, unique 4 digit pin and selecting a color. The selected color will accent the look of all v5 apps that the user works with. Registration will require an administrator’s master override code before new user setup can be completed.


Users can also be registered in the ‘Operators’ section of Control Center.

Once the user has logged in, they will be taken to the main home screen, where they can navigate to the relevant section of Control Center by using the menus on the left.

Control Center Section Guide

  • Log Out: Logs the current user out of Control Center and returns to the login screen.
  • News: Opens a link to the SG Systems website to bring you up to date with out latest news and products.
  • Help: Opens a link to the SG Systems online help portal.
  • System License: Gives the option to update your SG Systems license. This can be used to update ‘App Licenses‘ if additional seats have been purchased.
  • Production Plan: Batch production runs can be created and scheduled here. Learn more.
  • Formulas: Batch and product formulas can be created and edited here. Learn more.
  • Commodities: This is where commodities can be entered into the system’s database. Learn more.
  • Commodity Groups: Allows commodities to be grouped together. Learn more.
  • Planning: Allows batch production to be scheduled from sales orders. Learn more.
  • Manage Inventory: Stock levels for commodities can be viewed and managed here. Learn more.
  • Cycle Counting: Allows cycle counting runs to be scheduled for particular commodities. Learn more.
  • Q&A: Questions and messages can be set up here to display to operators. Learn more.
  • Q&A Groups: Allows Questions/Messages to be grouped together into different categories. Learn more.
  • Allergens: Allergen control groups can be created here to be displayed to operators upon handling allergens. Learn more.
  • Hazards: Allows Hazards to be created that will be displayed to operators when a safety issue is present at a stage of manufacturing or stock processing. Learn more.
  • Reasons: Allows Reasons to be created that will be displayed to operators when they perform certain actions. Learn more.
  • SPC: Used to schedule Statistical Process Control (SPC) runs on commodities. Learn more.
  • Purchase Orders: POs can be generated and scheduled here. Learn more.
  • Sales Orders: Used to create and schedule sales orders. Learn more.
  • Wave Picking: Allows orders to be grouped together for wave picking by operators. Learn more.
  • Transfers: Commodities can be scheduled for transfer between different sites here. Learn more.
  • Order Info: Allows the creation of custom payment terms, broker, shipping terms and carrier code creation for use with sales and purchase orders. Learn more.
  • Suppliers: Suppliers for purchase orders can be manually entered here. Learn more.
  • Customers: Customers for sales orders can be manually entered here. Learn more.
  • Customer Groups: Allows for the grouping of customers into custom groups. Learn more.
  • Site Addresses: Allows customers to enter addresses for their sites that can then be used for transfers. Learn more.
  • Reports: Opens a link to the JasperReports suite where users can generate PDF reports from the V5 system. Learn more.
  • Inventory Log: Presents a log of commodity stock levels sorted by lots. Learn more.
  • Batch Log: Displays a log of batches of commodities created, as well as the formula used. Learn more.
  • Job Log: Allows managers to track the accuracy of batches for each job. Learn more.
  • SPC Log: Displays the results of SPC runs that have been undertaken. Learn more.
  • Export Inventory: Hitting this button exports a .csv file of inventoried commodities in the Gateway’s export folder.
  • Gateway: Provides access to the gateway in order to import or export data from other applications (e.g. Quickbooks, SAGE etc.). Learn more.
  • API (REST Client): Opens the default API client in order to directly enter/retrieve data into/from the V5 database.
  • API (Documentation): Opens a link to SG Systems’ API help directory.
  • App Licenses: Shows all V5 devices connected to the system. Allows the configuration of device settings and functionality per device. Learn more.
  • Printers: Displays and allows configuration of all printers connected to the system. Learn more.
  • Label Formats: Allows the creation of labels and label sets that can be used by the system’s printers. Learn more.
  • Units: Allows the input of the units of measurement that the system will use. Learn more.
  • Operators: Allows users, and their system permissions to be created and configured. Learn more.
  • Locations: Displays locations where commodities are stored and consumed in production. Learn more.
  • Sites: Displays a list of different sites where production/storage/distribution takes place. Learn more.
  • Currency: Allows the input of different currencies/conversion rates that the system will use. Learn more.
  • Containers: Displays a list of containers and pallets that are in use. Learn more.
  • Custom Fields: Allows the creation of custom fields to be printed on labels. Learn more.
  • Company Info: Displays information about the customer’s company. Learn more.

Control Center Interface Guide

Button Help

1. Opens a link to the SG online help section for whichever window the user is currently in.

2. Adds a new line to whichever panel the user is currently working in.

3. Removes the selected row from whichever panel the user is working in. Sometimes data in another panel will need to be removed first.

4. Exports a .csv file of the relevant panel which opens automatically in your .csv editor of choice. A copy is also saved to the gateway export folder.

5. Creates a copy of the selected row. Useful for duplicating orders or formulas.

6. Used in formulas to roll back to a previous formula version.

7. Used in formulas to move a formula step up (if sequenced).

8. Used in formulas to move a formula step down (if sequenced).

9. Launches the optional step dialog.

10. Used in formulas to create a one-off custom message within the selected formula.

11. Refreshes the selected panel.

12. Used in Planning to show the required commodities for the selected order.

13. Used in inventory to manually move amounts of a certain commodity.

14. Provides a printout of the information of the selected row.

15. Sends the information in the selected row to a predetermined email address.

Keyboard Controls

Moves cell down.

Moves cell right.

Hold down to select multiple rows.

Cancels transaction.

Edit Cell

Useful Keyboard Shortcuts

Control Center features several useful keyboard shortcuts to speed up navigation of its various major sections. While holding Control on your keyboard, the following keys will open these sections:

1 – ‘Formulas’

Q – ‘Q&A’

T – ‘Terminals’

U – ‘Units’

I – ‘Inventory’

P – ‘Production’

S – ‘Suppliers’

G – ‘Gateway’

L – ‘Locations’

B – ‘Batch Log’

H – Opens a link to the SG online help section

N – opens a link to the news section of the SG website

F – Opens a search dialogue that allows users to search within any table they currently have selected.


Search Assist

All Control Center windows provide a user search to aid in navigating the various sections and finding specific data. Type into the box and the system will search automatically based on the menu selection to the right (1 – click and use the pull down to select which column to search). Delete the text to remove the search.

Column Settings

All Control Center windows also feature a column editor at the top right of the window (1). This can be accessed via the button in the top right of each panel (2/3/4) and can be used to select what columns the operator will see on their device. Columns can also be dragged and dropped as required by the user. All these customizations will be saved for that particular user.

Control Center FAQs

Q: I’m trying to create new rows in Control Center but they won’t save and are salmon colored compared to the other rows in the section? What’s the problem?

A: If your rows are salmon colored then this indicates that there is some essential information missing from this row. Try inputting more data into more cells on this row.

Q: Why can’t I type or select anything in a cell I’m trying to edit? I have the right permissions!

A: This can occur if a cell is being edited in another table and the value has not been confirmed (i.e. it is still being edited). Check any other tabs that you may have open for any active cells and finish editing these before returning to the cell you originally wanted to edit.

Q: Can I open more than 1 section of Control Center at once?

A: Yes, you can! V5 Control Center uses tabs across the top of the main window to allow users to have more than 1 window open at once. Tabs can be dragged and rearranged as required by the user. Right clicking on tabs also gives the option to reload the data of that tab (if changes have been made elsewhere), as well as having the option to close that, or all, tabs.

Q: I don’t need to see the information in certain columns on some sections, can I hide these?

A: Yes you can! In the top right corner of each panel that has active columns there is a drop down menu that allows users to show or hide columns as required. Columns can also be resized, as well as dragged and rearranged as needed. Control Center will even save the users column configuration for next time they log in.

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