V5 System Requirements

V5 Technical Documentation

Introduction

This document outlines the hardware requirements necessary to support SG Systems’ database and software programs in the event of an on-premises deployment using a client-server relationship.

These requirements are categorized into four main sections: Server, Production Hardware, Additional Control Centers, and Remote Access.

Table of Contents

1. Server

Each production location requires a server with Static IP to host the following applications:

  • SQL Database: MSSQL Server 2016 Standard or later.
  • Database Administrator: MSSQL Server Management Studio
  • SG Systems Database
  • SG Systems Management Application: Processes importing/exporting of CSV files.
  • SG Systems reporting software: TIBCO JasperReports.
  • UltraVNC viewer v1.2.10: to remotely view Production/Warehouse devices.
  • Java Runtime Environment (JRE): 1.8 or later – 64-bit

For each server, SG would recommend a specification that exceeds:

  • Windows Server 2016 or later.
  • 64-bit architecture.
  • 2.8GHz Processor (Quad Core)
  • 500GB Hard Disk Space (10GB initial setup, required space scales with number of terminals).
  • 16GB RAM
  • Network Connection

2. Production/Warehouse Hardware – Terminals/Mobile Tablets/Scanners

Each terminal communicates with the SQL Database on the central server. The following applications must be installed on each production hardware device:

  • SG Systems’ Terminal/WMS Application
  • Java Runtime Environment (JRE): 1.8 or above – 64-bit
  • UltraVNC Server: v1.2.10

In the event that a customer provides their own Production Hardware, the specification must meet or exceed:

  • Windows 10 (IOT, Pro or Home Edition)
  • 2.0 GHz Quad-Core Processor
  • 100GB Hard Disk Space (10GB initial setup)
  • 4GB RAM minimum
  • Network Connection (Hardwired or Wi-fi)
  • 1024×768 Minimum Display Resolution
  • USB Ports (for Barcode Scanner, if required)
  • 1-4 Serial RS232 Ports (if Serial Scale Connection is required)
  • Barcode Scanners Programmable for AIM ID and CR/LF suffix

3. Additional Control Center Licenses

The Control Center application can be installed on local user PCs with the following requirements:

  • Windows 10 or later
  • 64-bit architecture
  • 3.0 GHz Quad-Core Processor
  • 10 GB Free Hard Disk Space
  • 8 GB RAM
  • Network Connection
  • Java Runtime Environment (JRE): 1.8 or later, 64-bit
  • Unscaled Desktop Resolution

4. Remote Access/Support

SG Systems supports various remote connection methods for support and maintenance:

  • LogMeIn Rescue (preferred)
  • TeamViewer
  • Remote Desktop Connection (RDP)
  • AnyDesk

Recommendations:

  • Admin access to install software
  • RDP options enabled for remote assistance

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