This document outlines the hardware requirements necessary to support SG Systems’ database and software programs in the event of an on-premises deployment using a client-server relationship.
These requirements are categorized into four main sections: Server, Production Hardware, Additional Control Centers, and Remote Access.
Each terminal communicates with the SQL Database on the central server. The following applications must be installed on each production hardware device:
SG Systems’ Terminal/WMS Application
Java Runtime Environment (JRE): 1.8 or above – 64-bit
UltraVNC Server: v1.2.10
In the event that a customer provides their own Production Hardware, the specification must meet or exceed:
Windows 10 (IOT, Pro or Home Edition)
2.0 GHz Quad-Core Processor
100GB Hard Disk Space (10GB initial setup)
4GB RAM minimum
Network Connection (Hardwired or Wi-fi)
1024×768 Minimum Display Resolution
USB Ports (for Barcode Scanner, if required)
1-4 Serial RS232 Ports (if Serial Scale Connection is required)
Barcode Scanners Programmable for AIM ID and CR/LF suffix
3. Additional Control Center Licenses
The Control Center application can be installed on local user PCs with the following requirements:
Windows 10 or later
64-bit architecture
3.0 GHz Quad-Core Processor
10 GB Free Hard Disk Space
8 GB RAM
Network Connection
Java Runtime Environment (JRE): 1.8 or later, 64-bit
Unscaled Desktop Resolution
4. Remote Access/Support
SG Systems supports various remote connection methods for support and maintenance:
LogMeIn Rescue (preferred)
TeamViewer
Remote Desktop Connection (RDP)
AnyDesk
Recommendations:
Admin access to install software
RDP options enabled for remote assistance
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The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
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The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
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Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
