Software Support

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Software Support

Introduction

SG Systems Global provides a comprehensive range of Software Support to suit the needs of our diverse & worldwide customer base.

We offer 4 Service Levels that apply internationally.  A description of the Service Levels is available for download here.  Our Support Engineering Teams are located in;

  1. Texas (United States)
  2. Lancashire (United Kingdom)
  3. Melbourne (Australia)
  4. Montevideo (Uruguay)
  5. Cordoba (Argentina)

 

For installations where SG Systems Global provides hardware (Touch Screen Industrial Terminals, Barcode Readers, Mobile Computers, Label Printers, Scales etc), we use Standard Manufacturer’s Warranties and we keep a list updated here for your convenience.

For questions regarding SG Systems Global, it’s support method or it’s hardware partners, please contact us.

Support Request Instructions

Use the form below or email [email protected]. Include your company, site and a description of the issue.

Our Support team will review your request and confirm your account details. To add information to an existing case, reply to the latest Support email.






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