Master Class

Essential Product Knowledge


The ‘Customer Groups’ section of the V5 Control Center allows users to set up groups of specific customers who form part of a franchise. These can then be used to in order to provide advanced label printing on products for these customers, which can feature retail information about the item such as retail price and product UPCs.

Control Center Overview

The ‘Customer Groups’ section can be found under the ‘Ordering’ header in Control Center.

This section is made up of 2 panels:

  • Top (yellow) panel: Customer Groups can be created here.
  • Bottom (red) panel: Products can be assigned to the created customer groups here.

Column Help – Top Panel


Freetext entry to give the customer group a code. This must be unique.


A name for the group can be entered here.

Column Help – Bottom Panel


Allows commodity selection via the drop-down menu.

External Ref

The Customer Group’s reference for the commodity they are purchasing.


The price that the customer will sell the product for. Can be printed on finished product label.


The UPC (universal product code) that the customer will use for this product. Can be printed on finished product label.

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