Essential Product Knowledge
The ‘Operators’ section of the V5 Control Center allows for the creation and management of user accounts that will be used by employees throughout V5 Traceability. Different privileges and levels of system access can be assigned here on a per-user basis.
This page provides a basic overview of the ‘Operators’ section in Control Center, and will help guide you through the various columns that define its settings. For a more in-depth look at how to set up and use ‘Operators’, click here.
The ‘Operators’ section can be found under the ‘Setup’ header of Control Center.
This section is made up of 2 panels:
Each V5 system will have the ‘SG User’ operator. This allows our support representatives to be able to access the system if required.
Name given to identify the Operator.
The 4-digit PIN code the Operator will use to sign in to V5 applications. Must be unique.
Operator specific color used to accent the program for the duration of the operators login.
Operator specific privileges that can be assigned to allow/restrict access to certain V5 features. For more information click here.
Indicate whether or not this operator should be classed as a supervisor. This will allow/restrict access to more sensitive areas of the V5 system’s features. There are 3 options here:
Custom entry field where a quick reference can be assigned to the operator (e.g. Management, Terminal Operator etc.)
Drop down menu populated from ‘Sites’ that indicates where this operator will be working.
Allows the entry of an alphanumeric password that can be used, along with the operator’s Username to log in instead of using a 4-digit PIN. Contact SG support for help implementing this feature.
Whether the operator’s account is locked due to password entry failure, or from a supervisor manually checking the box in this column.
Shows when that particular operator’s current password will expire, after which they will be asked to create a new password on their next login. Password expiry length can be set as a system configuration.
The operators email address can be entered here to allow emails to be sent from different areas of the system, such as Q&A.
The operator’s role within the system. These options only apply once username and password logins are enabled, and are designed to allow the management of operators to be managed by an IT administrator. When this feature is enabled, the roles work as follows:
The name of the user template.
The default color that will be applied to an operator that is assigned this template.
Allows a set of permissions to be assigned to a template. These can then be recalled when creating a new user.
Indicate whether or not this operator template should be classed as a supervisor. This will allow/restrict access to more sensitive areas of the V5 system’s features. There are 3 options here: