Essential Product Knowledge
The Printer Select screen will present itself to the Terminal operator when they hit the printer selection button at the bottom of the main Terminal window.
The operator will then be able to choose from a selection of available printers.
On this screen you will typically see something that looks like this:
From here, the operator can simply choose whichever printer they need to use, after which they will be returned to whichever screen they were viewing before hitting the printer select button.
Printers are set and configured globally from within Control Center.
Each tile present in this screen represents a different printer that is currently set up in the V5 system. They will typically look like this:
For more information on setting printers up in V5, please click here.
Once printers are initially set up within Control Center, they will always be visible for selection, so if you can select the printer but nothing is printing the reason could be one of the following:
If all this has been checked, it is also possible that you have selected a printer that is loaded with a different label set than the current batch/product you are trying to process. It is worth checking with your line supervisor to verify that you are using the correct printer.